Boots & Hanks Truck Parts, Inc. – Return & Warranty Policy

30‑Day Warranty

All parts and engines are backed by our 30‑day warranty. If your item develops a covered defect within this period, contact us immediately so we can help.

Return Eligibility

Returns are accepted only when the item is defective or not as described.

The product must be returned within 30 days of the original purchase date and in the same condition it left our facility.

Restocking Fee & Freight

A 25 % restocking fee applies to all engine and transmission returns.

The customer is responsible for freight charges both ways; freight costs are non‑refundable.

Refunds

Once the item is received and inspected, we will refund the original purchase price minus freight, the 25 % restocking fee, and any payment‑processing fees.

Refunds are issued in the same form of payment used for purchase after 30 Days.

Returns or refunds cannot be processed beyond the 30‑day window.

If you have questions about this policy or need to start a return, please contact Boots & Hanks Truck Parts, Inc. customer support.